FPT is an Authorised Repairer for many power tool brands so you can be assured that we use genuine parts and procedures to maintain a high quality of service.
Items are generally assessed within 2 days of booking in. Same day service may be available on request. If an item can be repaired straight away for up to $100, we normally go ahead and complete the repair. If not, we will contact you with details so you can decide whether to proceed or not.
If the item cannot be repaired straight away, delays in sourcing parts, getting approvals etc are to be expected.
We process warranty claims on behalf of most major power tool manufacturers to rectify failures covered by the manufacturer's warranty terms. Essentially these warranties cover manufacturing defects where the manufacturer has agreed to cover the cost. This should not to be confused with Consumer Law Guarantee claims that should be taken up with your retailer in the first instance.
Warranty repair time is generally longer than our normal repair service and varies from one brand to another. It depends on the processes and policies of the manufacturers Australian distributor and some are more efficient than others.
Fremantle Power Tools maintains a fully equipped workshop in Perth WA 6163 to provide power tool repairs and service support for quality brands like DeWalt, Hitachi, Makita, SP Tools, Milwaukee, Metabo, Nitto, Paslode and Peerless. We can help with tool parts and accessories too. We also do a lot of general repairs, so we can help with many other types and brands of equipment. Please contact us if in doubt.
FPT only employs experienced Technicians and our work is guaranteed for 90 days. Please refer back to us as soon as possible if you suspect any defect in our work.
1a 37 Howson Way, Bibra Lake, Western Australia, Australia